Job Summary and Mission:
The successful candidate will be responsible for working closely with the APJ regional business online management and reporting teams. They will facilitate the business analysis needed to evaluate business performance, set business plans and develop strategic direction.
This job contributes to the success in our small and medium business division in Asia by making accessible decision support information, business performance metrics, and customer/market intelligence.
The Role:
Reporting to the SMB Online Director, the role provides online business analysis support to the APJ business units. You will work closely with the online SMB director, country managers, store quality managers, purchase experience manager and reporting teams. The APJ SMB business analyst will be responsible for applying outstanding analytical skills and her/his knowledge of online business to recommend strategic and tactical changes. The role offers the successful candidate a significant development opportunity to become a "thought leader" for developing online business within the APJ region.
The Business Analyst will be responsible for assisting the regional online leadership team with analytical deep dives and ad-hoc requests. Additionally, the online analyst will play a key role in identifying online best practices in APJ and sharing these with the global and regional teams.
Core responsibilities
•Identify core metrics and reporting requirements for standardization across APJ
•Ensure timely availability of above reporting requirements from APJ SMB reporting team
•Identify and drive SMB specific analysis of online initiatives
•Conduct follow up analysis for implemented changes
•Identify and explain changes/trends in the business
•Recommend Beta Test opportunities
•Develop operational packages
•Provide expertise and ad hoc reports on wide variety of topics with data derived from multiple data sources.
•Conduct quarterly reviews of competitive websites in APJ and advise content and functionality gaps to management
•Job Requirements
•Outstanding business acumen, problem solving and quantitative analytical skills
•Outstanding interpersonal skills to work within a multi-cultural and multi-regional team
•Drive for results, willing to learn and able to learn on the fly
•Hypothesis driven
•Self-direction and motivation
• Stellar skills in excel and familiar with database queries
•Expert in D3 and clickstream data
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